Refund and Returns Policy

Return & Refund Policy

Website: https://clickinbuy.shop/
Company: Click In Buy
Address: Lahore, Pakistan

1. Overview

At Click In Buy, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a simple return and refund process in accordance with the terms below.

2. Eligibility for Returns

You can request a return if:

  • The item you received is damaged, defective, or incorrect.

  • You contact us within 3 days of receiving your order.

  • The product is unused, unwashed, and returned in its original packaging with all tags intact.

Note: For hygiene reasons, some products such as beauty instruments, razors, and cuticle tools may not be eligible for return unless they are received damaged or faulty.

3. Non-Returnable Items

The following items cannot be returned or refunded:

  • Used or opened products

  • Products damaged due to misuse or mishandling

  • Clearance or sale items

  • Personal care tools that have been used

4. Return Process

  1. Contact our customer service through the phone number or contact form on our website within 3 days of receiving your item.

  2. Provide your order number, reason for return, and photo proof (if applicable).

  3. Once your request is approved, you’ll receive instructions for returning the product.

  4. The product must be shipped back to us at your own cost unless the item was damaged or incorrect.

5. Refund Process

  • Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.

  • If approved, your refund will be processed through the original payment method or store credit, within 7–10 business days.

  • Shipping costs are non-refundable, except in cases where the product was faulty or incorrect.

6. Exchange Policy

We currently offer exchanges only for defective or wrong items. Exchanges are subject to stock availability.

7. Order Cancellation

Orders can be cancelled before shipment. Once your order is dispatched, cancellation is no longer possible.

8. Contact Information

For any issues regarding returns or refunds, please contact us through the phone number or contact form available on our website.

📍 Click In Buy
Lahore, Pakistan
🌐 https://clickinbuy.shop/